Powered by Cruise the Creek Adventures
A wired-in GPS tracker for your e-bike, e-scooter or e-moto, fitted by the shop that knows electric rides. See where it is from your customer portal, and if it's ever stolen, we'll help track it down.
CreekGuard is the same system we run on our own rental fleet. It is installed and supported here in Youngstown, by people you can call. Every CreekGuard customer sees their bike, and the CreekGuard badge, in their customer portal.
Your bike's latest location shows on a map in your Cruise the Creek customer portal, on any phone or computer.
If your bike is stolen, call us. We'll pull up where it is and work with you and the police to get it back.
CreekGuard counts the miles you ride, and your portal tells you when your next tune-up is due, so you're not guessing.
The tracker is small and wired to the bike's battery, mounted where it still gets a good GPS and cell signal. It doesn't pop off like a tag.
It runs from your bike's own battery through a fused connection, with a small backup battery of its own.
Only you and our staff can see your bike's location. We never sell it.
Text or call us. We'll check that CreekGuard fits your model and set a time, or add it at your next tune-up.
A Cruise the Creek technician wires it to your bike's battery with a fuse and mounts it on the frame where it gets a good signal. It takes about 45 minutes.
Before you leave, we show you your bike live in your customer portal, where you'll see the CreekGuard badge.
Bluetooth tags are great for keys. A stolen e-bike needs more.
| CreekGuard | AirTag / SmartTag | |
|---|---|---|
| How it finds your bike | Its own GPS and cellular connection, anywhere with cell service | Only when a stranger's phone happens to pass by |
| Which phones work | Any phone or computer, through your customer portal | AirTag needs an iPhone; SmartTag needs a Samsung Galaxy |
| Phone alerts to the thief | None. It's not a Bluetooth tag, so phones don't flag it | No. Phones warn people about unknown tags traveling with them |
| How it's mounted | Wired to the bike's power and fastened by our shop | Stuck or zip-tied on, easy to pull off and toss |
| Power | Runs off the bike's battery | Coin battery you replace about once a year |
| Mileage and tune-up reminders | Included | No |
| Local help if it's stolen | Our team works with you and the police | Just a dot on a map |
| Cost | $199 install ($149 for our customers), then $5.99/mo | About $30 once, no monthly fee |
AirTag is a trademark of Apple Inc. and SmartTag is a trademark of Samsung Electronics. Cruise the Creek is not affiliated with either.
No contract. The install covers the tracker, its cellular service and the wiring.
$149 for Cruise the Creek customers
then $5.99 a month
or $64.69 a year, and save 10%
Cancel anytime. Service runs to the end of the month or year you've paid for.
Pick your plan
One checkout covers the install and your first payment. Bought your bike from us? Your $149 install is in your customer portal, or text 330-406-9681. We'll text you to book the install.
Most electric rides: e-bikes, e-scooters, e-motos and electric dirt bikes. Every install needs a spot to connect to the battery and a dry, protected spot to mount the tracker, so text us your make and model and we'll check it before you book.
No. CreekGuard shows where your bike is; it does not shut the motor off. Keep using a good lock (every install comes with one free). CreekGuard helps you find the bike if someone gets past it.
Call the police first, then us. We'll share the bike's location with the officers. Please don't try to get it back yourself.
The tracker uses a very small amount of power and sleeps when the bike is parked. It's connected through an inline fuse to protect your bike's wiring.
It needs a GPS view of the sky and a cellular signal. Indoors, underground or in a dead zone it reports again as soon as it has signal.
No. It improves the odds of finding your bike, but it can't guarantee recovery and doesn't replace insurance.
Text or call our info desk at 330-406-9681 and we'll get CreekGuard on your bike.
